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Frequently Asked Questions |
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General FAQs
How can I get a free listing on the music directory?
Please visit the register for a listing page.
I’d like to advertise on your web site. Can this be done?
Please review our advertising page.
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Account FAQs
How do I change my password or profile I have provided to Sonic Weekly during registration?
You can edit your profile by visiting advertiser login page. If you encounter any problems in making these changes, contact us.
Help, I lost my password!
Not to worry! Let us know your email address, and we will send you your password.
After registering on Sonic Weekly my user name and password aren’t working.
If you are certain the email address you are using to log in is correct, contact us to locate your password. It will be emailed to you.
If you are absolutely certain the user name and password are correct, contact us to let us know you can’t access the site, and make sure you provide a valid email address to reach you with further information on your account.
After I created my listing it is not showing up in the directory. Why?
Once you have created your business listing, your submission will be reviewed before activating. You will be notified via e-mail when your listing is activated.
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Technical Difficulty FAQs
The logos that I submitted are not displaying properly?
When submitting your logos, please make sure that they meet these guidelines: 200 x 150 pixels, 20k JPEG format. If you have trouble creating your image to fit these requirements, please contact us for further assistance.
When I search for listings, I do not get any results. Why?
Some categories may have limited service providers that meet your search criteria, thus your results may yield no results.
Audio clips play on top of each other. What’s up?
We have had a few of reports of difficulties using the following web browsers:
Safari
Opera
To eliminate this potential problem, you will need to hit the “stop” button before you select the next audio clip that you want to listen to.
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